• Service Release 1 (March 2017)

    automatic update function or as download

    Description:

    A Service Release is available for your PTV Map&Guide desktop version.

    If an error message is displayed during the automatic update or the update cannot be executed for another reason, you will find below an option for the manual installation.

  • Solution:

    automatic installation

    Please note the information about the single-user or the network installation below.

    OR:

    manual installation

    Please download the data from the following link:

    Service Release 1 for PTV Map&Guide desktop 2017

    Unzip the file and open the file "Readme.txt" for further instruction.

    Please note the information about the single-user or the network installation below.

    Single-user installation

    1. Start PTV Map&Guide desktop.
    2. Choose in the Help menu Check for updates.
    3. The program searchs for program-, map- and toll updates.
    4. Follow the instructions to update PTV Map&Guide desktop.

    Network installation

    Before updating for a network installation, please ensure that all PTV Map&Guide desktop clients are logged off and do not have access to the server.

    You can log off clients that are still active in the PTV Map&Guide administration tool.

    1. Start PTV Map&Guide desktop.
    2. Choose in the Help menu Check for updates.
    3. The program searchs for program-, map- and toll updates.
    4. Follow the instructions to update PTV Map&Guide desktop.

    After downloading the data, the PTV Map&Guide desktop server installation has to be rebooted. Please observe the installation instructions.

    When you next start the PTV Map&Guide desktop clients, the clients will be automatically updated.