• Retail and trade, DIY companies, municipal services, professional users and DIY enthusiasts all sell or use polyurethane foam cans; 25 million are consumed in Germany each year. And around 30% of them are recycled after use by the industry specialist PDR Recycling GmbH & Co KG.

  • Logistically, this is an enormous challenge for several reasons: Unlike other sectors, recycling companies must always be flexible in order to collect waste from all across Germany. When, where and how many boxes or pallets are generated depends on consumption, meaning that it is impossible to set a fixed schedule of customer visits. Daily planning of collection areas, routes and times is essential. Planning must also take into account the drivers‘ driving times and rest periods and customers‘ opening hours.

    „Before we had PTV Route Optimiser, we had to deal with each of these points separately and incorporate them into an overall plan,“ says David Liebl, Head of Logistics at PDR Recycling. „This was extremely time-consuming, as we were using different programmes for each step.

  • The day-to-day work of the logisticians at PDR in Thurnau, Upper Franconia, was indeed complex: if in times before PTV Route Optimiser pickup orders for PU foam cans were received in the service centre, the employees first of all checked the total number of orders in the order board. Was it worth making a trip already? If so, they would start by identifying the route in the first programme. The result was the number of kilometres to be driven. Another software was used for costing: from the total number of boxes and/or pallets to be picked up, PDR calculated the price-per-can for the company, then determined manually how far scheduled drivers would travel and how they could be optimally utilised.

  • The stuff planning is made of
    • „From a planning point of view, it was rather disorganised,“ explains Liebl. „But with PTV Route Optimiser, order has been restored. The software does everything for us now. If PU foam cans are what we use to make new products, then PTV Route Optimiser is the stuff our professional, coherent planning is made of.“ Registered orders are now transferred to the PTV software one-to-one, displayed on digital maps and automatically planned into trips. The planning programme takes all legal framework conditions into account in the process.

      As a "restriction", PTV Route Optimiser also allows a peculiarity of the recycling sector to be factored in: waste can be collected from the customer outside of opening hours – provided the customer puts it outside. This may be necessary if, for example, several customers with tight, overlapping opening time slots have to be driven to in one trip. The PDR drivers collect the PU foam cans after closing time and leave a confirmation of acceptance in the mailbox. PDR hands over the finished plan to their logistics and forwarding partners. Ultimately it is their responsibility to ensure that the schedule and financial framework are adhered to as closely as possible.

  • How PTV sets the bar high
    • Two PTV specialists came to PDR to provide Route Optimiser training. They worked with three logistics experts from PDR for three days. Everything has been running smoothly and independently in Thurnau ever since. And if any questions arise regarding upgrades, these are resolved quickly and competently by phone.

      „PTV Route Optimiser offers us a really professional planning solution,“ says David Liebl. „It is also compatible with almost every other programme. Not least, I would say that PTV‘s employees simply have the right attitude. You really feel that you are in good hands,“ says the logistics manager. „We feel that we are in very good hands. PTV has set the bar high.“

      Following the introduction of PTV Route Optimiser, the long-established basic structure of PDR‘s customer service has remained in place. It meets the constantly changing requirements of waste collection: the PDR service centre calls large companies as well as small artisan businesses at specific intervals to find out their current pick-up needs; the frequency is based on empirical data. Many customers also get in touch themselves – because information has been enclosed with the newly delivered PU foam cans which includes disposal instructions.

  • More time, greater transparency
    • „PDR has made enormous time savings in planning, and therefore gained financial advantages,“ says Liebl, outlining the advantages of PTV Route Optimiser for his company. „The decision to use one professional system instead of multiple smaller ones was terrific.“ As a result, PDR is saving each of its three planners two hours of work per day, i.e. six per day in total – equivalent to three quarters of a job. This is time that employees can use to focus on other core tasks. „The office staff and drivers are delighted. Work is now transparent and considerably more efficient, and the trucks and vans are more efficiently utilised. And planning with PTV Route Optimiser is also fun because it is intuitive and easy to use.“

  • The future is paperless
    • Over and above current usage, PDR is planning a telematics project based on PTV Route Optimiser. The aim is to introduce a paperless process for collecting the PU foam cans, which will include recording waste collection by scanner. PTV Route Optimiser is ideal for this, as it can send plans on mobile devices; the navigation is automatically programmed at the same time. „We have already attended a PTV symposium, ‚Fit for Profit‘, on this subject. I was really impressed by that, as we had the opportunity to share our experiences with many other users,“ says David Liebl, adding: „I do not know of any other provider who approaches existing customers so professionally. My colleagues and I have absolutely no hesitation in recommending the PTV Group, both in terms of their software and their service.“

  • About PDR Recycling
    • PDR – „Produkte durch Recycling“ („Products through Recycling“) – has been a well-known specialist in material recycling for over 20 years. Based in Thurnau in Upper Franconia, municipalities, large chain stores and major international corporations rely on the company and its approximately 60 employees. The company‘s core competencies include the utilisation of PU chemicals and hazard-ous waste. Another business area is material recycling of original HP ink cartridges. For this purpose, PDR uses innovative, resource-conserving technologies, because sustainability and responsibility for future
      generations are the company‘s top priority. PDR has many years‘ experience above all in processing used PU foam cans. The Germany-wide PDR industry solution has established itself as the best on the market and achieves a material utilisation rate of around 80%.

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