PTV Vissim - Frequently Asked Questions (FAQs)


The background map for the map service 'Bing Maps (aerophoto)' is not shown or a warning is displayed:
'The Bing Maps License is expired.'
The background map for the map service 'OpenStreetMap (Mapnik)' is working.

PTV Group maintains a contract with Microsoft to use Bing Maps as a live background map in PTV Vissim, PTV Vistro, PTV Visum, and PTV Viswalk, from which customers with an active maintenance contract benefit.
If this applies to you, and your license in the dialog Help > License > Bing Maps (until ...) is listed as not activated, please contact together with a screenshot of this dialog.

- If none of the background maps can be displayed, refer to:

- If you like to renew your maintenance contract, contact or your local distributor.

- If your maintenance contract was already renewed, activate the latest license ticket you received by e-mail from PTV through

Contact your license administrator in case you are not responsible for managing the licenses.