Message to the PTV community about Covid-19
The PTV Group is there for you with full commitment in these special times. Support for all your needs is guaranteed. Please read the current statement of our CEO Christian U. Haas.
The licence used does not hold the module 'COM interface' and that is the reason for the error message.You can check this in the dialog Extras -> License- Check the wanted license for the module 'COM interface'. Make sure to be using the current license file available at http://cgi.ptvgroup.com/cgi-bin/en/intern/tcs_download.pl- If this module is still missing, please notify email@example.com.Additional tips:- Make sure to be using the correct class ID:http://vision-traffic.ptvgroup.com/en-uk/training-support/support/ptv-visum/faqs/visfaq/show/VIS10350/- If you have multiple identical installations, using slightly different licenses, register the one you need again (with administrator credentials).