PTV Visum - Frequently Asked Questions (FAQs)

(#VIS19354)

The setup freezes during the step 'Register Previewer...'

- Use the current setup:
Setup_VISUM_14.00-16_x64_Full.exe
from
http://cgi.ptvgroup.com/cgi-bin/en/intern/tcs_download.pl
- Make sure the dongle with the matching license is accessible.
- Update the dongle firmware:
http://vision-traffic.ptvgroup.com/en-uk/training-support/support/ptv-visum/faqs/visfaq/show/VIS17429/
- Workaround: Abort the setup (which was almost finished). If the software starts, try to register the COM server and the Previewer manually:
Help -> Register as COM server