PTV Visum - Frequently Asked Questions (FAQs)

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In the dialog 'License Management' a license cannot be selected and a click on 'Borrow license' leads to an error message:
'This license is not yet prepared for borrowing. Notify an administrator who can prepare the license and then try again.'

This is a program error (which is solved with the next Service pack) in the dialog 'License Management', impeding the use of a borrowable license, when this had not been prepared for borrowing (even if this was not intended).
1) Start the License Management.
2) Klick 'Manage borrowing'.
3) Enter Pasword: PTV
4) Confirm with OK.
5) Select the license and leave the dialog with 'OK'.