Data Privacy Statement of PTV Planung Transport Verkehr AG
1. Data protection at a glance
The following information provides a basic overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you. Detailed information about data protection can be found in our Data Privacy Statement below.
Data collection on our website
Who is responsible for data collection on this website?
Data on this website is processed by PTV Planung Transport Verkehr AG as the website operator. Contact details can be found in the legal notice for this website.
How do we collect your data?
Your data is collected simply as a result of you giving it to us. This may be data that you enter in a contact form, for example.
Other data is collected automatically by our IT systems when you visit our website. This is primarily technical data (for example, Internet browser, operating system or page access time). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some data is collected in order to guarantee error-free provision of the website. Other data may be used to analyse your user behaviour.
We process your personal data,
- to ensure the error-free provision of the website,
- in order to constantly improve our offer through the analysis of user behaviour,
- to enable you to make use of the services and functions of this website, such as demo versions,
- to process your request, and
What rights do you have in respect of your data?
You are entitled to receive information regarding the origin, recipients and purpose of your stored personal data at any time free of charge. You are also entitled to request the correction, blocking or deletion of this data. You can contact us in relation to this or any other issues concerning data protection at any time at the address given in the legal notice. Furthermore, you are also entitled to file a complaint with the competent supervisory authority.
Analytics tools and tools belonging to third-party providers
When you visit our website, a statistical analysis can be performed on your surfing behaviour. It is generally carried out using cookies and so-called analytics programs. Your surfing behaviour is generally analysed anonymously; surfing behaviour cannot be traced back to you. You can object to such analysis or prevent it by not using certain tools. Further details are given in our Data Privacy Statement in the section entitled 'Third-party modules and analytics tools'.
You can object to such analysis. Details of how to object are given in this Data Privacy Statement.
2. General and mandatory information
The operator of this website takes the protection of your personal data extremely seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Data Privacy Statement.
Various personal data is collected when you visit this website. Personal data is data which can be used to identify you. This Data Privacy Statement explains which data we collect and what we use it for. It also explains how and for which purpose we do so.
Please note that data transfer over the Internet (for example, email communication) may involve security vulnerabilities. It is not possible to protect such data completely from third-party access.
Details of responsible authority
The authority responsible for data processing on this website is:
PTV Planung Transport Verkehr AG Haid-und-Neu-Str. 15 76131 Karlsruhe Germany
The responsible authority is the natural or legal entity which either on its own or jointly with others decides on the purpose and means of processing personal data (such as names, email addresses, etc
Withdrawal of your consent to data processing
Many data processing procedures are possible only with your explicit consent. You can withdraw consent that has already been given at any time. Sending us informal notification by email is sufficient in this respect. The legitimacy of data processing that has taken place prior to a withdrawal of consent will remain unaffected by the withdrawal.
Right to file complaints with regulatory authorities
If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority in matters relating to data protection is the Data Protection Commissioner for Baden-Württemberg https://www.baden-wuerttemberg.datenschutz.de/
Right to data portability
You are entitled to arrange for a copy of data, which we process by automated means based on your consent or in fulfilment of a contract, to be sent to you or to a third party in a commonly-used and machine-readable format. If you request the direct transfer of data to another controller, this will only happen provided it is technically feasible.
This website uses SSL encryption for security reasons and to protect the transfer of confidential content, such as orders or enquiries that you send to us as website operator. An encrypted connection can be identified in that the browser address line changes from 'http://' to 'https://' and a padlock icon appears in your browser line.
If SSL encryption is enabled, data that you transfer to us cannot also be read by a third party.
Encrypted payment transactions on this website
If there is an obligation after concluding a fee-based contract to send us your payment details (for example, account number in the case of a direct debit mandate), this data is required for payment processing.
Only encrypted SSL or TLS connections are used for payment transactions via commonly-used means of payment (Visa/MasterCard, direct debit). An encrypted connection can be identified in that the browser address line changes from 'http://' to 'https://' and a padlock icon appears in your browser line.
If communication is encrypted, your payment details, which you send us, cannot also be read by a third party.
Information, blocking, deletion
Within the framework of the applicable legal provisions, you are entitled at any time to information free of charge about your stored personal data, its origin and recipients and the purpose of data processing, and, where appropriate, to correct, block or delete this data. To this end and if you have any further questions regarding the subject of personal data, you can contact us at any time at the address given in the legal notice.
Objection to receiving promotional emails
We hereby expressly object to the use of contact details, which have been published in accordance with editorial requirements, for sending advertising and promotional material which has not been explicitly requested. Website operators reserve the right to take legal action in the event of unsolicited mailing of promotional information, for example in the form of spam emails.
Data Protection Officer
Data protection officer required by law
We have appointed a data protection officer for our company.
DATENSCHUTZ perfect GbR, Karlsruhe, Germany
Data collection on our website
- Cookies required for the basic functions of the website.
- Functional cookies that allow us to analyze website usage so that we can measure and improve its performance.
- Marketing cookies used by advertising agencies to provide you with advertisements that are relevant to your interests.
Cookies, which are required to implement electronic communication procedures or to provide specific functions that you require, are stored on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in storing cookies for technically error-free and optimised provision of its services. If other cookies are stored (for example, cookies for analysing your surfing behaviour), these are dealt with separately in this Data Privacy Statement.
Server log files
The website provider collects and saves data automatically in server log files which your browser transfers to us automatically. This data is:
- browser type and browser version
- operating system used
- Referrer URL
- Host name of the accessing computer
- Time of server request
- IP address
This data is not combined with other data sources.
The basis for data processing is Article 6 (1) (b) GDPR, which permits the processing of data in order to fulfil a contract or take steps prior to entering into a contract.
Contact / Contact form for products and services
If you contact us, the personal data you enter in the respective contact form will be processed. These data are stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration. For further processing, we may forward this request to our distributors or trading partners who operate in the region where you are located or where you request a delivery or service.
Legal basis for the processing of the data as well as for the forwarding is our justified interest in the answer of your request in accordance with Article 6 (1) (f) GDPR. If your contacting is aimed at the conclusion of a contract, e.g. when requesting an offer, the additional legal basis for the processing and forwarding is Article 6 (1) (b) GDPR.
We will keep the data entered by you in the contact form until you request its deletion, withdraw your consent to storage or the purpose of storing data ceases to apply (for example, after your enquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.
If you would like to receive the newsletter offered on our website, we require an email address from you and information that will allow us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. Other data will not be collected or only on a voluntary basis. We use this data solely for sending requested information and do not pass it on to third parties.
Support Request / Customer Support
As our customer, you have the opportunity to submit support requests for your used product via the website, which will be forwarded to the respective product-specific support email address. These data are processed electronically within the framework of the existing customer contract exclusively for the purpose of answering your support ticket.
In the case of individual products, we have commissioned external service providers to process your inquiry. An agreement on order processing in accordance with Art. 28 GDPR has been concluded with these service providers to ensure processing in compliance with the law.
Comment function on blog.ptvgroup.com
For the comment function on blog.ptvgroup.com, unless you post anonymously, your comment will be stored along with information at the time the comment was created, your email address and the username you chose.
Storage of the IP address
The blog's comment function stores the IP addresses of users who post comments. This is for our security, as we may be held responsible for illegal content (such as insults or propaganda) on the site, even if it is created by users. IP addresses are not processed beyond this purpose.
Storage period of comments
The comments and related data are stored and remain on our website until the commented content has been completely deleted or the comments have to be deleted for legal reasons.
The comments are stored on the basis of your consent (Article 6 (1) (a) GDPR). You can revoke your consent at any time. An informal e-mail notification to us is sufficient for this purpose. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
Registering on this website
You can register on our website in order to use additional functions on the site. We will only use data entered in this respect for the purpose of using the respective offer or service for which you have registered. The mandatory information requested when registering must be provided in full. Failure to do so will lead to registration being refused.
We will use the email address provided when you registered to notify you of important changes to the scope of our service, for example, or in the event of technical changes that are required.
Data provided during registration is processed on the basis of your consent (Article 6 (1) (a) GDPR). You can withdraw consent that has already been given at any time. Sending us informal notification by email is sufficient in this respect. The legitimacy of data processing that has already taken place will remain unaffected by the withdrawal.
We will store data collected during registration for as long as you are registered on our website, after which time it will be deleted. Statutory retention periods will remain unaffected.
Processing of data (customer and contract data)
We collect, process and use personal data only insofar as is necessary for the establishment, content-related structuring or alteration of a contractual relationship (inventory data). This takes place on the basis of Article 6 (1) (b) GDPR, which permits the processing of data in order to fulfil a contract or take steps prior to entering into a contract. We only collect, process and use personal data regarding the use of our website (usage data) insofar as this is required for users to use the service or to bill them.
The customer data collected is deleted upon completion of an order or termination of the business relationship. Statutory retention periods will remain unaffected.
Data transfer upon conclusion of a contract for online shops, traders and product dispatch
We only send personal data to third parties if this is necessary as part of contract processing, for instance to companies entrusted with the delivery of products or a financial institution commissioned to process payments. No further transfer of data takes place or only if you have given explicit consent to the transfer. Your data will not be passed on to third parties, for advertising purposes, for example, without explicit consent.
The basis for data processing is Article 6 (1) (b) GDPR, which permits the processing of data in order to fulfil a contract or take steps prior to entering into a contract.
Data protection in the case of applications and application processes
PTV collects and processes personal data from applicants for the purpose of executing an application process in PTV Planung Transport Verkehr AG and its associated companies. Data may be processed electronically. This is the case particularly if applicants send us application documents electronically, for example by email, or via the career pages on our website.
Once your data has been entered and sent, it goes directly to the servers of our external service providers via an encrypted connection. All data is encrypted based on the TLS method. If you log on after you have registered using the user data provided, the TLS encryption method is also used.
Data security for applications
Your data is hosted by a provider within the context of contract processing pursuant to Article 28 GDPR. Both PTV Planung Transport Verkehr AG and the provider use technical and organisational security measures to protect your data against accidental or deliberate manipulation, loss, destruction or access by unauthorised persons. Our security measures are constantly being improved in accordance with technological developments.
Processing of data at the end of the application process
If PTV Planung Transport Verkehr AG or one of its associated companies offers an applicant a contract of employment, data sent for the purposes of executing the employment relationship is stored in compliance with statutory regulations. If no contract of employment is offered, application documents will be deleted automatically three months after rejection has been notified unless deletion is contrary to other legitimate interests. Other legitimate interest in this sense means a burden of proof in proceedings in accordance with the German General Equal Treatment Act (AGG) for example.
The basis for data processing is Article 6 (1) (b) GDPR, which permits the processing of data in order to fulfil a contract or take steps prior to entering into a contract.
Facebook plug-ins (Like & Share button)
Plug-ins from the social network Facebook (the provider is Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA) are integrated into our website. You can recognise Facebook plug-ins by the Facebook logo or the Like button on our website. A summary of Facebook plug-ins is available here: developers.facebook.com/docs/plugins/.
When you visit our website, a direct connection will be made between your browser and the Facebook server via the plug-in. As a result, Facebook is notified that you visited our website through your IP address. If you click the Like button while logged into your Facebook account, you link the contents of our website to your Facebook profile. Facebook can then associate the visit to our website with your user account. Please bear in mind that, as the website provider, we have no knowledge of the content of transferred data and its use by Facebook. Further information about this can be found in the Facebook data privacy statement at: https://de-de.facebook.com/policyphp.
If you do not wish Facebook to associate your visit to our website with your Facebook account, please log out of your Facebook account.
Features of the Twitter service are integrated into our website. These features are offered by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the 'Retweet' function, the websites you visit will be linked to your Twitter account and disclosed to other users. At the same time, data will also be sent to Twitter. Please bear in mind that, as the website provider, we have no knowledge of the content of transferred data and its use by Twitter. Further information about this can be found in the Twitter data privacy statement at: https://twitter.com/privacy.
You can change your Twitter data protection settings in your account settings at https://twitter.com/account/settings.
Our website uses Google+ features. The provider is Google Inc.1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Collecting and forwarding information Using the Google+ button, you can publish information worldwide. By clicking the Google+ button, you and other users can receive personalised content from Google and our partners. Google saves both the information that you entered for +1 content, and information about the website you were surfing when you clicked +1. Your +1 can be displayed as references with your profile name and your photo in Google services, such as in search results or your Google profile for example, or in other places on websites and adverts online.
Google records information on your +1 activities in order to improve Google services for you and others. In order to use the Google+ button, you need a public Google profile, which is visible all over the world, that must contain at least the name chosen for the profile. This name will be used in all Google services. In some cases, this name can also replace another name that you used when sharing your content through your Google account. The identity of your Google profile can be displayed to users who know your email address or have other identification information about you.
Features of the Instagram service are integrated into our website. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.
If you are logged into your Instagram account, you can link the content of our website to your Instagram profile by clicking the Instagram button. Instagram can then associate the visit to our website with your user account. Please bear in mind that, as the website provider, we have no knowledge of the content of transferred data or its use by Instagram.
Further information about this can be found in the Instagram data privacy statement at: https://instagram.com/about/legal/privacy/.
Our website uses features of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.
Each time you visit one of our pages that contain LinkedIn features, a connection is established with LinkedIn servers. LinkedIn is notified that you have visited our website through your IP address. If you click the LinkedIn 'Recommend' button and are logged in to your LinkedIn account, LinkedIn can associate your visit to our website to you and your user account. Please bear in mind that, as the website provider, we have no knowledge of the content of transferred data and its use by LinkedIn.
Further information about this can be found in the LinkedIn data privacy statement at: https://www.linkedin.com/legal/privacy-policy.
Our website uses features of the XING network. The provider is XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany.
Each time you visit one of our pages that contain XING features, you will be connected to XING servers. As far as we are aware, personal data is not stored during this process. In particular, no IP addresses are stored and usage behaviour is not analysed.
Further information about data protection and the XING Share button can be found in the XING data privacy statement at: https://www.xing.com/app/share?op=data_protection.
Our website uses plug-ins of the Google operated site YouTube. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages that has a YouTube plug-in, a connection is established to the YouTube servers. The YouTube server is notified which of our pages you have visited in the process.
If you are logged in to your YouTube account, YouTube allows your surfing behaviour to be associated directly to your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used in the interests of attractive presentation of our online services. This represents a legitimate interest in accordance with Article 6 (1) (f) GDPR.
You can find further information regarding the handling of user data in the YouTube data privacy statement at: https://www.google.de/intl/de/policies/privacy.
Analytics tools and advertising
Use of Leadlab
Our website uses tracking pixel technology from wiredminds GmbH (www.wiredminds.de) to analyse visitor behaviour.
Data is collected, processed and stored where appropriate from which a usage profile is created under a pseudonym. These usage profiles are anonymised in full wherever this is possible and reasonable. Cookies may be used for this purpose. Cookies are small text files stored in the visitor's Internet browser and used to recognise the Internet browser on the next visit. Data collected, which may also include personal data, is sent to wiredminds or is collected directly by wiredminds. wiredminds may use data left on the website through visits in order to create anonymised usage profiles. Data obtained in this way will not be used without the separate consent of the data subject to identify the visitor to this website and will not be combined with personal data relating to the bearer of the pseudonym. If IP addresses are collected, they are anonymised immediately by deleting the last number block.
This website uses features of the Google Analytics web analytics service. The provider is Google Inc.1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics cookies are stored on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its web service and its advertising.
We have enabled IP anonymisation on this website. This means that Google will abbreviate your IP address within Member States of the European Union or in other states that are party to the Agreement on the European Economic Area before it is sent to the USA. Only in exceptional cases will the complete IP address be sent to a Google server in the USA and abbreviated there. On behalf of the website operator, Google will use this information to analyse your use of the website in order to compile reports on website activities for the website operator and to perform other services associated with website and Internet use. When using Google Analytics, the IP address sent by your browser will not be combined with other Google data.
You can stop cookies from being stored by configuring the relevant setting in your browser; please bear in mind, however, that you may then not be able to make full use of all the features of this website. You can also stop data from being collected by cookies and data on your use of the website (including your IP address) from being sent to and processed by Google by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout.
Objection to the collection of data
You can prevent the collection of your data by Google Analytics by clicking the following link. An opt-out cookie will be set preventing the collection of your data during future visits to this website: Disable Google Analytics.
More information regarding the handling of user data by Google Analytics can be found in the Google data privacy statement: https://support.google.com/analytics/answer/6004245?hl=de.
Outsourced Data processing
We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
This website uses Google AdSense, an ad placing service provided by Google Inc. ('Google'). The provider is Google Inc.1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
The data generated by cookies and web beacons on the use of this website (including your IP address) and delivery of advertising formats will be transferred to a Google server in the USA and saved there. This data may be forwarded by Google to a contract partner. Google will not, however, associate your IP address with other data concerning you.
AdSense cookies are stored on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its web service and its advertising.
You can stop cookies from being installed by configuring the relevant setting in your browser; please bear in mind, however, that you may then not be able to make full use of all the features of this website. By using this website you consent to Google processing data collected about you in the manner described above and for the purpose previously mentioned.
Google Analytics Remarketing
Our websites use the features of Google Analytics Remarketing in conjunction with the cross-device features of Google AdWords and Google DoubleClick. The provider is Google Inc.1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
These features make it possible to link the target advertising groups created using Google Analytics Remarketing with the cross-device features of Google AdWords and Google DoubleClick. In this way, interest-based, personalised advertising messages which have been adapted to you depending on your previous usage and surfing behaviour on an end device (for example, a mobile phone) can also be displayed on another of your end devices (for example, tablet or PC).
If you have given the relevant consent, Google links your web and app browser history with your Google account for this purpose. Thus, the same personalised advertising messages can be activated on each end device which you log into using your Google account.
To support this feature, Google Analytics collects Google authenticated user IDs, which are temporarily linked to our Google Analytics data in order to define and create target groups for cross-device advertising campaigns.
You can object to cross-device remarketing/targeting at any time by disabling personalised advertising in your Google account; follow this link to do so: https://www.google.com/settings/ads/onweb/.
The data collected is summarised in your Google account solely based on your consent which you can give to Google or withdraw (Article 6 (1) (a) GDPR). In the case of data collection procedures, which are not combined in your Google account (for example, because you don't have a Google account or you have objected to combination), the collection of data is based on Article 6 (1) (f) GDPR. Legitimate interest arises from the fact that the website operator has an interest in the anonymised analysis of website visitors for advertising purposes.
Further information and data protection regulations can be found in the Google data privacy statement at: https://www.google.com/policies/technologies/ads/.
Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ('Google').
We use conversion tracking as part of Google AdWords. If you click on a Google ad, a conversion tracking cookie is placed on your computer. Cookies are small text files which an Internet browser places on a user's computer. These cookies expire after 30 days and are not used to identify users. If a user visits certain pages of this website and the cookie has not yet expired, we and Google can recognise that the user has clicked on an ad and been redirected to this page.
Every Google AdWords customer receives a different cookie. Cookies cannot be tracked via the websites of AdWords customers. Information obtained with the help of conversion cookies is used to produce conversion statistics for AdWords customers which have opted for conversion tracking. Customers learn the total number of users who have clicked on their ad and been redirected to a page provided with a conversion tracking tag. However, they do not receive any information allowing them to identify the user. If you do not wish to participate in tracking, you can object to such use by easily disabling the Google conversion tracking cookie via your Internet browser's user settings. You will then not be included in conversion tracking statistics.
Conversion cookies are stored on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its web service and its advertising.
More information about Google AdWords and Google Conversion Tracking can be found in Google's data protection regulations: https://www.google.de/policies/privacy/.
You can configure your browser to receive notifications about the placement of cookies and only allow cookies in individual cases, enable the acceptance of cookies in specific cases or generally refuse them and enable automatic deletion of cookies when you close your browser. Disabling cookies may limit the functionality of this website.
You may withdraw your consent to the storage of data, email address and its use for sending the newsletter at any time, for example via the 'Unsubscribe' link in the newsletter.
Bing Universal Event Tracking (UET)
On our website, data is collected and saved using the technologies of Bing Ads from which usage profiles are created using pseudonyms. This is a service of the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. This service enables us to track the activities of users on our website if they accessed our website via advertisements from Bing Ads. If you access our website via an advertisement of this nature, a cookie is set on your computer. A Bing UET tag is integrated on our website. This is a code which, in combination with the cookie, saves some non-personal data about the usage of the website. This includes, among other things, the time spent on the website, which areas of the website were opened and via which advertisement the users accessed the website. No information about your identity is collected.
Furthermore, Microsoft can possibly track your usage behaviour across several of your electronic devices using so-called Cross-Device Tracking and is thereby able to display personalized advertising on or in Microsoft web pages and apps. You can deactivate this behaviour under https://account.microsoft.com/privacy/ad-settings/
Further information about the analysis services of Bing can be found on the Bing Ads website (https://help.bingads.microsoft.com/#apex/3/de/53056/2). Further information about data protection at Microsoft and Bing can be found in Microsoft’s data protection provisions (https://privacy.microsoft.com/de-de/privacystatement).
To measure conversion rates, this website uses the visitor activity pixel of Facebook. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook’s statement the collected data will be transferred to the USA and other third-party countries too.
This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyze the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.
For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the Facebook Data Usage Policy. This enables Facebook to display ads on Facebook pages as well as in locations outside of Facebook. We as the operator of this website have no control over the use of such data.
The use of Facebook Pixel is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in effective advertising campaigns, which also include social media. If a corresponding agreement has been requested (e.g. an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.
In Facebook’s Data Privacy Policies, you will find additional information about the protection of your privacy at: https://www.facebook.com/about/privacy/.
You also have the option to deactivate the remarketing function “Custom Audiences” in the ad settings section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you first have to log into Facebook.
If you do not have a Facebook account, you can deactivate any user based advertising by Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/
Conversion pixels from Adform
This website uses conversion tracking from Adform (Adform A/S, Wildersgade 10B, sal. 1, DK-1408 Copenhagen, Denmark; 'Adform').
Adform uses a cookie mechanism on an anonymous basis to decide which ads are shown to a user. This is based on products that a visitor has already viewed on a previous occasion. This means that Adform stores no personal data of any kind, such as email addresses, names or addresses, in the cookie or in the cookie-based profile.
A cookie is a small text file that can be stored on a computer if a user views advertising or websites of an Adform customer using a browser. The cookie does not collect any names, addresses, phone numbers, email address or other data identifying the user.
Instead, the cookie contains a random identification number. Using these random identification numbers from the cookie, Adform collects and stores anonymous information, such as operating system, browser version, geographical location, URLs on which Adform shows advertising, or facts concerning reciprocal effects with advertising (for example, number of clicks or views) in cookie-based profiles.
The IP addresses of Internet users are accessible to our system during web requests on Adform web servers.
Adform acts in accordance with local data protection legislation and anonymises data in accordance with local regulations. Adform does not pass this data on to third parties and uses the data solely for analysis purposes on behalf of the website owner.
You can disable tracking by Adform at any time: https://site.adform.com/datenschutz-opt-out/.
Lead Forensics Software
For marketing and optimization purposes, products and services from LeadForensics www.leadforensics.com are used on this website. LeadForensics is headquartered at Communication House 26 York Street, London, W1U 6PZ UK. Lead Forensics determines details of your organization including telephone number, web address, SIC code and a description of the company. Lead Forensics shows the actual history of your visit to this website, including all pages that you have visited and viewed and how long you have spent on this page. Under no circumstances will the data be used to personally identify an individual visitor. Insofar as IP addresses are collected, they are anonymized immediately after collection. On behalf of the operator of this website, Lead Forensics will use the information collected to evaluate your visit to the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. If you do not agree, you can object to the data collection, processing and storage at any time with future effect by clicking on the following link: https://optout.leadforensics.com/?clientID=194872
Lead the Way
Our website uses functionalities of the French web analysis service Lead the Way®. Provider is CARTEGIE SAS based in 33522 BRUGES Cedex (France).
Lead the Way® allows us to identify customers or prospects who have visited our website after an email campaign or as part of a marketing program. Cookies may be used for this purpose. Cookies are small text files stored in the visitor's Internet browser and used to recognise the Internet browser on the next visit. In order to analyse your use of our website and to be able to contact you and offer you suitable B2B solutions, we use a cookie from our partner CARTEGIE to identify your IP address and establish the connection to your company.“Lead the Way® cookies” are stored on the basis of Art. 6 lit. f GDPR. As a website operator, we have a legitimate interest in analysing user behaviour in order to optimise both our website and our marketing and to be able to contact you and offer you professional solutions.
OptinMonster is a plugin of the company Retyp, LLC., 7732 Maywood Crest Dr., West Palm Beach, FL 33412, US (https://optinmonster.com).
Objection to data collection
Use of Eloqua
We use Eloqua from third party provider Oracle for marketing purposes (eloqua.com). Eloqua's servers are located in Canada (a country with an appropriate data protection level according to the European Commission). With Eloqua we are able to adapt content to the visitors and subscribers to our website and to how we communicate with them. Eloqua cookies gather anonymised data about the user behaviour of visitors to our website, for example the number of visitors to the website, how they came to the site and which pages they have visited. This data feeds into analyses and helps us to improve our website. We may also gather personal identification data when you use certain services or parts of the website. When you sign up for a service or subscribe to one of our newsletters, for example, we can identify you when you visit our website and navigate through the individual pages. This data is stored securely at Eloqua.
If you wish to prevent the use of Eloqua tracking technologies on your device completely, you can do so on the Eloqua opt-out page available at https://www.oracle.com/marketingcloud/opt-status.html.
Live Chat on our website
In certain areas of our website we offer contact and advice via live chat. With the help of the Live Chat function, you can communicate with one of our employees via text messages. When you open and start using the Live Chat, your browser automatically transmits the following data for technical reasons, which we store separately from other data you may transmit to us:
- Date and time of access,
- Duration of the visit to our website,
- Type of web browser including version,
- Operating system used,
- Amount of data sent,
- Type of event,
- IP address (anonymized).
The legal basis for this data processing is Article 6 para. 1 lit. f GDPR, whereby our legitimate interest is directed towards guaranteeing and maintaining the operation and security of our offer as well as an error-free service. Within this framework, the data is also processed by us for analysis purposes - without allocation to a specific person.
If you provide us with additional personal data via the live chat, this is done on a voluntary basis. We do not actively request personal data from you. The texts you enter in the chat widget during the live chat are stored on our behalf on the external service provider’s server. The legal basis for this data processing is Article 6 para. 1 lit. b and f GDPR, as we have a legitimate interest in offering you an optimal prospect and customer service within the framework of a (pre)contractual relationship.
The data collected by Userlike is processed on our behalf and based on a contract for order processing.
The processing of your personal data is based on Article 6 para. 1 lit. f GDPR, as we have a legitimate interest in the economic operation, the operability and the optimization of our website in the form of a cross-webpage operation of the chat function.