Improve customer service thanks to PTV Route Optimiser

Your customers' demands keep growing: Orders should be delivered faster and at an agreed upon time, yet without a compromise to quality. PTV Route Optimiser helps you fulfil these expectations. Why should you care? Because satisfied customers lead to more sales.

Improve punctuality

PTV Route Optimiser’s algorithms take all restrictions and requirements, such as the time needed to load or unload a pallet, into account. For you and your customers this means: more accurate plans and reliable delivery times. Moreover, you can easily inform your customers of delivery times by e-mail or text message, so they can prepare for delivery in advance.

Notify customers of delays

Regardless of how well you plan – delays due to congestion or technical issues can always happen. PTV Route Optimiser alerts your planners in case of problems and thereby enables them to intervene and arrange for a replacement. In case of a delayed delivery time, the software calculates an adjusted ETA, which can you communicate to your customers.

Longer ordering times

With PTV Route Optimiser, your planners distribute orders to vehicles with ease and create schedules for the next day within minutes. This means that orders you might have had to delay for a few days, can be accepted and executed right away. Prompt deliveries lead to satisfied customers.